Work at Blue Triangle

Current Openings

At Blue Triangle, we’re not (necessarily) looking for ninjas, wizards, gurus or rock stars. We are, however, looking for people who are ready to innovate how businesses analyze and optimize digital experience.

Perks of the Job

Unlimited Vacation Policy

No, that isn’t a typo.

Competitive Health Packages

You deserve to be healthy and happy.

Collaborative Environment

Every member of our team supports each others’ goals.

Every Day is Casual Friday

Don’t worry – If you like wearing ties we think that’s cool, too.

We Play Hard

Plenty of video games and team outings.

All-You-Can-Drink Coffee and Soda

Get amped up with us!

Current Career Openings

QA and Support Automation Engineer

As a QA Automation Engineer, you will be involved throughout the development lifecycle of the Blue Triangle Development Team with particular responsibility in the quality assurance of software development and test automation. Applicant will be responsible for the creation of test scripts, and test scenarios. Work to ensure developers built to the business requirements. Candidate will be working closely with developers as they develop code to ensure requirements are being met and to the correct quality, and you will conduct automated (and manual tests where necessary) to ensure the software created is fit for purpose. During testing candidate will be thinking “outside of the box” to understand the various scenarios and configurations that customers use to ensure customer quality is maintained and through doing so drive regression testing across the products. Candidate will be responsible for defining and driving innovative automated testing strategies and toolsets into our overall development processes that support and enhance the current Quality Assurance processes within Blue Triangle.

Key Responsibilities breakdown (QA Automation 90% & Support 10%)

  • Work as part of cross functional, passionate agile project teams to ensure quality is driven into the heart of the development process from requirements definition through to delivery.
  • Designing, developing and supporting frameworks for our test infrastructure and providing automation expertise to our development teams
  • Contributing toward predictable delivery of quality releases
  • Research, recommend and implement tools as needed with the goal of increasing automation
  • Mentor team members on automation
  • Proactively bringing issues and problems to the attention of the team; generating, proposing and implementing innovative solutions to solve them
  • Be meticulous about documentation and maintaining a robust log of all test cases and test results
  • Ensure that all tests are executed and give regular feedback to the team lead on the status of quality
  • Use appropriate measures and KPIs to validate and report on software quality
  • Work closely with the software engineering team, Product Management and Technical Operations as well as business users and Senior Management, as required
  • Correspond with customers as they report issues with the solution set

Knowledge, Skills & Experience

Required:

  • Strong background in, and at least 3+ years of working in tooling or QA automation
  • Thorough understanding of SDLC, specifically automated QA processes in agile development environments
  • Experience in writing, executing and monitoring automated test suites using a variety of technologies including, but not limited to, Cucumber, Concordion, Selenium, Fit/FitNesse, SoapUI
  • Proficient with bug tracking and test management toolsets to support development processes
  • Strong working knowledge of testing fundamentals using
  • Proficient working with relational databases such as MySQL and big data platforms like Snowflake
  • Some knowledge and experience working with Unix/Linux
  • Excellent communication skills with a customer first mentality.

Advantageous:

  • Building test infrastructures using containerization technologies such as Docker and working within continuous delivery / continuous release pipeline processes
  • Testing enterprise applications deployed to cloud environments such as AWS
  • Experience mentoring QA staff and end users on quality objectives and testing processes
  • Understanding of coding enterprise applications within Java, PHP, Python and other languages
  • Understanding of Snowflake
  • CTFL, ISTQB, CSQA or CSTE certified
  • Degree level qualifications in a technically related subject
  • SaaS experience
  • Enterprise level project delivery
  • Experience in mobile, email and telephony services
  • Proactive ‘self-starter’ attitude
  • Lifelong learner – thrives from developing and sharing knowledge

Competencies:

Customer Orientation – The ability to support both internal and external customers to help them achieve their objectives without compromising the company’s interests and engendering this culture throughout the Customer Success team.

Analysis – The ability to gather relevant information, reason from cause to effect and generate effective solutions to commercial issues – taking into account variables and implications.

Decisiveness – The willingness to make decisions once a situation or problem has been analyzed, based upon a judgement of the best solution.

Listening and Responding – The ability to actively listen to others, understand their feelings, needs and points of view and then to respond appropriately.

Professional Knowledge – The ability and motivation to apply and develop one’s own professional and technical knowledge and to share this expertise with others.

Communication – The ability to speak and write so as to be clearly understood by others, using appropriate vocabulary, grammar and style. Excellent presentation skills, suitably adapted and targeted to the audience.

Change Management/Adaptability – The ability to maintain effectiveness in a rapidly changing environment and the willingness to respond quickly and positively to change.

Business Awareness – An understanding of the processes and issues relevant to one’s job. This ranges from job knowledge to an appreciation of complex internal and external business issues / trends.

People Development – The willingness and ability to help others develop appropriate knowledge, skills and attitudes through objective setting, coaching, training and the provision of constructive feedback.

IT Operations Engineer

Blue Triangle has an immediate need for an IT Operations Engineer with 3+ years production experience in a 24×7 environment. Fulltime position is in Richmond, VA.

Responsibilities include configuration, monitoring, and administration of various mission-critical systems which support Blue Triangle’s data ingestion and analytics platform. This position will have a significant impact in building our growing infrastructure while maintaining service stability.

Job Duties will include:

  • Maintain health of cloud-based production environments through monitoring and typical daily administration duties.
  • Respond to performance issues identified by alerting and other reported incidents.
  • Triage problems in an efficient manner.
  • Automate operational activities and tasks.
  • Participate in a 24×7 on-call rotation and perform occasional after hours support.
  • Work with Developers to execute software releases, configuration updates, and other release requirements.
  • Complete project work as assigned and contribute to the technical direction of various objectives, your ideas will be valued.

Experience and requirements include but are not limited to:

  • Prior work with Cloud Service providers such as AWS and Google
  • Experience with Python, Perl, Bash scripting
  • Experience with production Docker environments
  • Familiarity with monitoring requirements and building dashboards
  • Configuration Management/Automation
  • Familiar with best practices for infrastructure security, reliability, and fault tolerance
  • Familiar with SQL servers and language Clear communication of complex concepts and troubleshooting steps is required
  • Knowledge of hardening Linux operation systems and closing security vulnerability on Internet facing servers
  • Knowledge of CDN’s, DNS, web servers, and other supporting Internet services Experience with streaming data and pipeline/message-queue services is a big plus

Applicants should have solid problem-solving skills, work well with small teams, have the ability to multitask, possess an excellent work ethic and the ability to communicate clearly and effectively.