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Expert Strategies to Create Frictionless User Experiences that Increase Conversions and Customer Loyalty
RICHMOND, July 12, 2019 — Blue Triangle, the leader in digital experience analytics for online businesses, is proud to announce its certified integration with Salesforce Commerce Cloud. The integration allows Salesforce Commerce Cloud customers to
immediately deploy Blue Triangle with minimal effort, enabling them to identify and resolve website issues that are directly impacting revenue.
Salesforce Commerce Cloud customers that utilize the Blue Triangle integration will have access to the firm’s industry-leading suite of products for assessing and improving digital experiences.
Real User Monitoring
Monitors every user interaction to identify web performance issues. Calculates the revenue impact of improving web performance, down to an accurate dollar amount on every web page.
Synthetic Monitoring
Web performance and uptime monitoring from global locations on real browsers.
Tag Governance
Analyzes the performance, placement, and loading order of third-party tags and calculates their impact on web performance and revenue.
Content Security Policy (CSP) Manager
An automated process to build and manage a Content Security Policy (CSP), a browser security standard that helps protect websites from cross-site scripting (XSS) attacks and unauthorized ad injection.
Marketing Analytics
Visualizes converting and non-converting customer journeys and tracks critical KPIs, campaigns, and A/B tests in real time.
“We are proud to be the first digital experience analytics platform to be partnering with Salesforce Commerce Cloud,” shared Lance Ullom, CEO of Blue Triangle. “The phenomenal growth of Salesforce Commerce Cloud demonstrates that today’s businesses are seeking a single high-quality platform for managing key eCommerce operations. Having Blue Triangle’s comprehensive suite of digital experience analytics helps users realize even more value in their investment, identifying and addressing real-time opportunities and risks to growing revenue.”
The integration is live as of May 11, 2019 in the Salesforce Commerce Cloud Partner Marketplace and is compatible as of 19.1.0.